The Swindon Capita Partnership
Rapidly transforming Swindon Borough Council’s customer experience in an aggressive timeframe to support the Council’s vision to provide efficient, cost effective and accessible customer-focused services. Delivering an innovative customer service delivery model linked to an underlying business support unit. Providing a phased implementation approach, establishing new working locations; streamlining the business processes; modernising the Information and Communication Technology (ICT) infrastructure; and training all of the staff.
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