The spotlight is on financial institutions. You are under pressure from all quarters: regulators, shareholders, customers and employees. Now, more than ever, you are expected to deliver exceptional service, prove compliance and be good citizens.
Besides taxing compliance issues - such as SOX (Sarbanes-Oxley), FSA, MiFID, Basel II, data protection, data integrity, security compliance - you need to ensure service continuity, but without the high price tag.
"As well as improving our service levels they also helped us to reduce the number of service desk incidents. As a matter of good business practice, we were keen to validate the quality and value of their service and following a rigorous re-assessment of our needs we were pleased to extend and increase our managed service agreement."
Barry Westbury
IT Operations Director
Experian |
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Your business depends on IT. Some would say your entire business is IT. As a result, availability, reliability and dependability are a necessity.
That’s why financial institutions such as Experian, Capital One and the Islamic Bank of Britain depend on us to deliver their IT services - renewing their contracts with us year after year. We are a safe and trusted pair of hands.
We are experts in meeting the most stringent security and data requirements. Confirmation of this is our work with the Criminal Records Bureau, local authorities and central government, as well as our own Capita Life and Pensions business. We won’t let ourselves down – we certainly won’t let you down. |
We are passionate about using the right technology to deliver the right benefits, providing innovation at the right price – helping to deliver a fast return on investment. As well as helping you with compliance, security, and green issues. We pride ourselves in the fact that we come to the table with solutions – not problems.
We can operate either as an extension of your existing IT team or in lieu of internal IT to provide a complete IT solution, delivering:
- End user support services
- Front line service desk
- Hosting and housing solutions
- Inventory management
- Hardware refresh
- Portfolio management & procurement
- Moves and changes
- Server back up and monitoring
- End to end application and server management
- Continuous improvement program
Contact us now for more information.