Refining manufacturing processes and managing your supply chain is a fact of life. In a tough market you need to find smarter ways of doing things - keeping your production lines operating at optimum efficiency, and lowering your costs year on year.
Production and ERP is what you excel at: keeping the wheels of industry turning. You do not want to be distracted by support and peripheral IT issues. You expect your IT to work – to keep people and machines operational.
However, there are cost pressures. You don’t want to pay for services you don’t use. Therefore, flexibility and right-sourcing are key requirements. You want a technology partner who is flexible enough to adapt to the fast changing environment and work with you to reduce costs.
We understand that supporting manufacturing requires a unique skill set: people who understand |
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“Our service expectation has been exceeded: the quality of the staff is excellent and the service to our customers has improved. One of the joys of working with ComputerLand (now part of Capita IT Services) is the way in which the relationship has developed and the ComputerLand support team has become very much a part of the Heinz team.”
Jackie Feery
Performance Manager, Heinz |
the manufacturing process as much as the technology, who’ll work with you as an extension to your team.
Capita IT Services can help you with strategic IT issues, as well as day-to-day operations: deliver end-user and helpdesk services – including multi-lingual end-user support, leveraging
“We spoke to several potential service providers but no one else was as flexible and willing to help as ComputerLand (now part of Capita IT Services)”
Jackie Feery
Performance Manager, Heinz |
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your existing investment in technology, providing remote and onsite support, deploying ERP applications and virtualisation technologies, and refreshing your entire hardware estate – Europe-wide if needed.
Leading manufacturers such as Toyota and Heinz choose to work with us because of our work ethos and attitude: we are flexible, responsive and work as part of the team. And because our approach to |
IT is smarter and faster: we enable more efficient business processes and keep production lines moving at lower costs – reducing the total cost of ownership.
We can operate either as an extension of your existing IT team or in lieu of internal IT to provide a complete IT solution, delivering:
- Applications services and support
- End user services
- Professional services
- Service desk
- Remote incident resolution
- Inventory management
- Continuous improvement programs
- Field-based support, and much more
Contact us now for more information.