Join us at our briefing on Tuesday 19 July 2011
Time: 9.30am - 1.10pm
Venue: Microsoft, Reading
Register now >>

Join us at our exclusive half day briefing and take a fresh look at Unified Communications (UC). You'll be able to assess how UC could benefit your organisation by helping you save money and work more flexibly. Register now >>
Agenda
9.30 – 9.45 Introduction by Ed Stiles, Capita
9.45 – 10.15 Capita’s View of UC by Martin Wheeler, Capita, Customer IT Strategy and
Offerings
What it is, who it is for, how it can save you money, help with
transformational change, keep data secure and develop solutions that
are flexible.
10.15 – 11.00 Capita's Capabilities by Jay Neale and Nia Price, Capita
The user journey, cover the technologies, deployment models and the
unique offerings from Capita available today with case study examples as
well as what you can expect from Capita in the near future.
11.00 - 11.15 Break
11.15 – 12.15 Microsoft UC Road Map and UC demo by Tony Cocks, Microsoft
What does Microsoft mean by Unified Communications and how might UC
have a positive impact on the way an organisation works and effect the
bottom line? The session will demonstrate how Microsoft uses the
technology and how others do too.
12.15 – 1.00 HP technologies helping to deliver the UC solution by Simon Collinson, HP's
UC specialist
1.00 - 1.10 Call to action by Ed Stiles, Capita
1.10 Lunch
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UC can boost business productivity and deliver cost savings in a variety of ways. Evidence shows that UC can:
- Enhance collaboration and service delivery as well as reduce travel and training costs (20-40%)*
- Drive significant time savings for employees, reduce the cost of telephony and audio conferencing charges by between 10% and 40%* as well as reduce voice mail costs (20-60%)*
- Reduce IT infrastructure and administration costs by up to 50%* by leveraging existing IT investments through optimisation and consolidation
- Streamline facilities management and reduce office and facility costs by as much as 40%*
- Reduce your organisation’s CO2 footprint
Capita, HP and Microsoft are helping organisations reap the benefits of UC by delivering experience and innovation that meet their needs while simplifying IT.
According to an independent report from Forrester Research, 84 percent of enterprises in North America and Europe are currently evaluating, piloting or implementing Unified Communications and collaboration solutions, and the market is expected to grow at a rate of 35.9 percent through 2015.(1)
Why not join us to find out how you can benefit from UC?
Register now >>
(1) “Market Overview: Sizing Unified Communications,” Forrester Research, Inc., February 2009.
* Cost savings based on Microsoft customer interviews and calculations using the Forrester's Total Economic Impact Framework.