Application Management

CHALLENGE

Your business applications are crucial to the smooth running of your organisation. As your organisation grows, so does the breadth and diversity of applications, sourced from multiple vendors, and developed in multiple technologies. Managing this internally can be costly and time consuming. Using IT services Applications Management will:

Reduce costs through the delivery of effective and efficient applications management and support, underpinned by predictable and transparent costs;
Improve business responsiveness by maximising the availability and performance of your applications;
Reduce risk by outsourcing to an experienced organisation that currently manages over 3,000 different applications.

FEATURES

We can efficiently manage diverse databases and applications including Information Management,CRM, EDRMS and ERP from vendors including Microsoft, Oracle, SAP and Siebel. Our offering includes:

Application upgrades, new installations, commissioning and decommissioning services;
Reactive and proactive support and maintenance services,liaising with third-party software suppliers when required;
Proactive monitoring and management of application availability and performance;
Creation and maintenance of a Software Library – complying with data protection laws and Freedom of Information requirements.