Our business professional services are provided by our highly skilled and knowledgeable business specialists. The services include:
Business analysis and business architecture services
Our Business Architects provide the strategic thinking within the business domain and our Business Analysts provide the clarity required around the detail. Over the course of many programmes and projects of varying scales, we have developed a robust suite of methodologies, techniques and artefacts for managing business change through all stages of its lifecycle and we have adopted the architecture framework TOGAF. Our experts can help you realise benefit expectations by ensuring that business goals have been defined and the people and process elements of a programme considered.
Business transformation service
Our business transformation service starts by developing business goals and priorities to shape an appropriate programme. This is supported by an overarching journey process that manages inter-dependencies and measures progress through the phases of transition, transformation and delivery. Working in close partnership with our clients, we ensure that our solution delivers the required business benefits without compromising short term success or risking ongoing service delivery.
We capture the required structural and behavioural information about the enterprise. This enables the understanding of how business, information and technology functions are working -according to an agreed set of metrics and their dependencies upon other functions in the organisation. Furthermore, Enterprise Modelling involves analysing the impact that foreseen and unforeseen scenarios might have on the enterprises’ behaviour.
Capita utilises the ABACUS enterprise modelling tool. ABACUS, from Avolution, has the ability to rapidly create a ‘light touch’ enterprise model, sourced from existing documentation - such as Excel spreadsheets, Word documents and Visio diagrams.
Business continuity consultancy
Most businesses understand the importance of contingency planning for the ‘what if’ scenario However, as with storage, budgets demand a common-sense, risk-based approach. With considerable experience in assuring our own and our clients’ business continuity, Capita can help your business plan and prepare for the unforeseen. Through understanding your business and its priorities, we will develop a cohesive plan that balances cost and risk against the business criticality of services.
Business intelligence services
In order to make informed decisions, organisations need to be able to manage the mass of data generated daily. This is typically dealt with by reporting tools that enable the data to be sliced and diced and presented in an understandable way. Our business intelligence services provide end-to-end business intelligence solutions to meet your needs and budget, with each solution designed to deliver accurate data to the people who need it, when they need it and in the required format.
Contact us now for more information on our business professional services.