Our centralised hosting services provide you with a secure hosting environment in our Tier 3 data centre underpinned by mature methodologies and procedures – including ITIL compliant processes – for maximum security and reliability.
Capita’s data centre is:
- Certified to BS ISO/IEC 27001: 2005 (formerly BS7799:2002) Information Security Management System
- Certified to ISO9001: 2000 Quality Management System
- PCI DSS compliant enabling us to offer PCI DSS fully managed hosting
By using our hosting service you can:
- Reduce costs
- reduced total cost of ownership (TCO) with a lower hardware investment with the need for less servers of your own
- fewer IT experts required in-house
- space savings with a smaller hardware footprint
- Control costs more easily as they are predictable and manageable even as you grow
- Reduce risks with improved security as well as disaster recovery options
- Free up your people to concentrate on value-generating activities
- Benefit from assured service levels with the SLAs.
We offer three levels of service: hosting, managed hosting, and our Managed Shared Infrastructure service - all of which allow you to take advantage of our centralised storage services.
Hosting
Our hosting service covers the physical housing of servers in our data centre, including provision of power and environment. It provides a resilient service in terms of data centre environment and monitoring, plus operating system and data level backups and availability monitoring.
Managed hosting
Our managed hosting service covers the physical housing of servers and communication devices in our data centre, including provision of power and environment, with 24 x 7 support by accredited technical staff. In addition to the services included in our hosting service, the managed hosting services also includes management of hardware maintenance, technical administration of the operating system, virus protection and an annual technology plan.
Managed Shared Infrastructure (MSI)
Our highly resilient and secure infrastructure environment based on enterprise class virtualised technology enables you to reap the benefits from consolidation, standardisation and virtualisation without the associated cost of ownership or capital expenditure. Our services can help deliver significant reduction to your operational costs while providing the assurance that your business critical systems are fully available, fully secure and fully backed-up, 24x7, in a UK location.
Our MSI environment has been designed to satisfy most of clients' requirements - at hardware and operating system level - without customisation. This delivers benefits of:
- economies of scale
- improved unit pricing and
- repeatable standards.
It incorporates both redundancy and a high level of resilience for all clients as standard. Additionally, it is available and fully monitored on a 24x365 basis with no single point of failure.
The MSI environment includes dedicated and virtual servers. Under our virtualisation model, implementations are viewed in terms of their logical requirements for processing power and storage capacity etc. rather than the physical resources. We allocate the required capacity on the shared infrastructure to each system - ensuring that the systems remain totally segregated so that each client can only access their own systems and data.
Specialist hosting services
PCI DSS Compliant Fully Managed Hosting Services from Capita IT Services:
- Maximises data security – and minimises risk – using a proven and comprehensive hosting solution to manage and maintain your operating systems within a PCI DSS compliant environment.
- Shortens your time to accreditation by eliminating the need to obtain your own data centre PCI DSS certification.
- Controls costs and reduces TCO by delivering high-quality hosting services via predictable and manageable price plans.
- Improves business performance by providing the highest standards of availability and resilience, backed by continuous monitoring to identify threats and mitigate risk.
- Lowers costs by eliminating the need to recruit and retain costly in-house expertise.
- Supports business growth by freeing employees to focus on value-generating activities and delivering the assured service levels your business needs to succeed.
Capita PCI DSS Compliant Fully Managed Hosting Services shortens your time to accreditation by up to four months.
For more information, please download the PCI DSS Fully Managed Hosting brochure from the further information section on the right.
SAP Hosting from Capita offer:
- Improved performance
- Increased SAP reliability and performance through expert deployment and proven procedures
- Assured service levels backed by impressive SLAs
- Proactive change management
- Reduced risk
- Expert SAP consultants to oversee solution design and initial implementation
- Greater security and quality of data
- Minimised service disruption caused by upgrades – and because the system is up-to-date, there’s need for support
- Peaks and troughs in demand managed through Capita’s pool over of 90 SAP staff – giving you more flexibility
- Reduced cost
- Reduced total cost of ownership
- Predictable, manageable costs – with just marginal cost increases as your business (and your usage of SAP) grows
- Zero capital investment
- Better use of resources
- No need to recruit and retain costly SAP expertise in-house
- Reduced demand on in-house staff and resources freeing them up to concentrate on adding value to the business
- Access to specialist SAP consultancy and technical skills, when you need them, to help you make the most of SAP
- Access to world-class SAP value added resellers and implementation partners through Capita as a certified SAP hosting partner.
For more information, please download the SAP Hosting brochure from the further information section on the right.
Centralised storage
All our hosting services clients can benefit from our central flexible storage solution for managed, resilient, and dual-attached secure storage.
What a difference we can make!
Birmingham City Council is the largest local authority in Europe, with an annual budget of almost £3billion. To help the Council invest in improved services and increase its efficiency, it has opted to introduce SAP across all of its business units, with a particular focus on transforming procurement and streamlining processes.
The SAP solution is managed by Capita as part of Service Birmingham, an innovative Strategic Partnership between Birmingham City Council and the Capita Group. Though this is just one of the applications that falls under the Service Birmingham remit, the Council sees managed SAP as vital to achieving its target of £100m savings a year – through joined-up purchasing, e-procurement and standardised reporting and management. These savings in turn can be reinvested in frontline service improvement.
For more information on our centralized hosting services please contact us now:
Contact us now for more information on our centralized hosting services using our contact form or email us now.