CHALLENGE
With data volumes increasing, and IT departments under increasing pressure to increase availability whilst reducing costs, alternative solutions for the provisioning of server infrastructure are required. Capita IT services’ Managed Shared Infrastructure will:
- Reduce costs and total cost of ownership by increasing the utilisation of physical assets and reducing the requirement for physical space through virtualisation and multi-tenancy;
- Improve business responsiveness by maximising availability and resilience whilst minimising the time to provision new or improved services; and
- Increased IT efficiency through the centralisation of support and management.
FEATURES
All of our services are underpinned by best practice processes, value adding service reporting and business-led SLAs. Our offering includes the following
- Provision of physical and virtual server infrastructure on short and long term agreements, hosted in our multiple Tier 3 Data Centres, accessed via a secure network.Note Tier 3 as prescribed by TIA942/Uptime Institute;
- 24x7 support, availability and performance monitoring, and associated reporting services;
- Provision of data backup services with data replication to a second location;
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Security services including Intrusion Prevention (IPS), antivirus and patching services