Network Management

Challenge

IT departments are under increasing pressure to reduce costs whilst delivering increasingly available, reliable and scaleable networks. Additionally, unplanned downtime of network infrastructure is often a costly inconvenience and therefore effective management is essential to:

Obtain value for money through the delivery of effective and efficient support services;

Maximise availability with proactive monitoring;

Reduce performance affecting events through analysis and trending of information to perform capacity and availability planning.

Features

All of our services are underpinned by best practice processes, value adding service reporting and business-led SLAs. Our offering includes the following:

UK wide network maintenance and support services with committed fix times, and excellent geographic coverage;

Event management and proactive network monitoring services;

Network management including support and monitoring services, change and intrusion detection (IDS/IDP), antivirus and capacity and configuration management, availability planning.