Our voice services provide total telephony support for traditional Automatic Call Distribution (ACD) and Voice over IP (VoIP) environments covering: reporting of standard telephony statistics, patch management, problem resolution, software and hardware upgrades, backup and media management and restores, configuration management of patch panels and switches and troubleshooting.
Fully managed VoIP service
We also offer a fully managed VoIP service supported by technical experts based in our centre of excellence, and fully trained support staff – with broad-ranging experience across multiple telephony infrastructures. The service provides access to standardised, secure and supported telephony services using a wide area network as a cost-effective transport mechanism for internal calls.
Contact us now for more information on our voice services.