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Microsoft Lync

Transforming communications today

The challenge
 
In today’s business environment, everyone (employees, customers and partners) needs instant access to information. Decisions need to be made fast: so why wait for the answer?

Mobile workers need to create, collaborate and interact in real time.  With an increasingly remote, mobile and flexible workforce, user demands are multiplying but your business demands lower costs and increased efficiency.

To achieve this, you need a communications platform that empowers your workforce to be agile, responsive, flexible and adaptable. 

Across your enterprise, ask yourself:

  • How equipped is your increasingly remote, mobile and flexible workforce?
  • Are your current communication tools driving or inhibiting productivity?
  • What’s the cost of your disparate voice, messaging and collaboration systems?  
  • How do any property rationalisation programmes affect your businesses’ agility and customer responsiveness? 


The Capita and Microsoft Lync solution – so what do we offer?

If you are looking for a rich, engaging collaboration solution that also: 

  • combines the telephony features of your current, traditional IP PBX platform
  • integrates with an Avaya, Cisco or Zeacom Contact Centre platform
  • supports Bring Your Own Device (BYOD) schemes securely, and  
  • delivers a consistent user experience across a PC, the browser or mobile devices


Capita IT Services can help....

  • cut costs - integrated audio, live meetings and web conferencing reduces travel costs as well as expensive third-party conferencing solutions
  • accelerate productivity – remote, mobile workers collaborate and share in real time , empowering your workforce on the move
  • gain competitive advantage - increases agility and speed of communication  needed to stay ahead of the competition
  • improve customer service – a connected, collaborative workforce drives service improvement and customer satisfaction 
  • achieve remote, flexible working – a communications platform that facilitates 21st century working 
  • gain a secure, robust and dependable platform – giving you, your staff and partners the confidence you need. 


Why Microsoft Lync?  

Microsoft Lync is transforming enterprise communications.  In one single, intuitive interface it delivers enterprise voice (VoIP), instant messaging, live meetings and video conferencing. 

Already it has proven to significantly cut costs.  By combining the power of Microsoft Lync with Capita IT Services' integration expertise we can help you:    

  • cut mobile phone bills by as much as 30% 
  • reduce email traffic by up to 40% 
  • reduce voicemail costs by as much as 15% (Source: Microsoft).  


Want to learn more?

Tel: 0117 311 5969

Email: its@capita.co.uk 

Or, Download our Microsoft Lync Brochure here.